The process

How it works

Rentryo holds the catalogue, the booking and the payment. The handover is between the two of you. That split is the whole product, and everything below follows from it.

If you are renting

Five steps, start to finish

Browse what is listed near you

Every listing shows photos, the owner's measurements, the fabric, the condition and any fit notes. The app sorts by distance, so what you see is what you can actually collect.

Check the fit before you ask

Measurements, size charts and a virtual try-on are there to answer the only question that matters: will it fit. Try-on credits are earned by completing a rental, never bought, and they do not expire.

Request your dates and pay the fee

You pick the dates, and the app shows you three separate numbers: the rent or price you owe the owner directly, the deposit the owner asks for at handover, and the Rentryo platform fee. You pay the fee in the app.

Wait for the owner, up to 24 hours

The owner accepts or declines. If they do not answer within 24 hours, the request closes as a decline and your fee is refunded. The dates are never held by a request nobody answered.

Meet the owner and wear it

You arrange the handover together: when, where, who brings what. There is no counter to collect from and nothing to return to a warehouse. When the dates are over, you hand the outfit back the way you agreed.

If you are listing

Four steps on your side

More about listing

List what you own

Photos, a name, the category, fabric, colour, size, condition, the rent per day, the deposit you want and, if you are selling, the price. You set the numbers. There is no listing fee.

Decide what you will lend

Turn the listing on for the dates you are free. Availability is yours to control, and you can stop a listing at any time.

Answer within 24 hours

Every request needs a yes or a no within 24 hours. A request you do not answer closes as a decline, and the renter is refunded. Answering is one tap; saying no costs nothing.

Hand it over, and get paid

You meet the renter, hand over the outfit and take the rent and the deposit you asked for, in cash or by UPI, as you prefer. Rentryo never handles that money on a rental.

The three clocks

Every booking runs on three deadlines

They are our obligations, not yours. All three are on the clock from the moment you ask, and none of them can be extended by asking nicely.

ClockWindowWhat happens
Payment window30 minutesIf the payment does not land in that time the booking is closed and nothing was charged. Dates are not locked while payment is in flight.
Owner confirms24 hoursThe owner has to accept or decline within a day. Silence is a decline, and the renter's fee is refunded.
Booking closes3 days after the end dateIf nobody closes the booking, it closes itself. After that the platform is no longer tracking the rental.
After the owner confirms

The platform steps back

Once the owner says yes, the dates are held and the platform's part is done. You and the owner arrange the meeting yourselves. If the handover does not happen, that is a dispute we read, not a refund the app decides on its own.

There is no reschedule request either. If your dates change, cancel and make a new request for the new dates. Before the owner answers, cancelling refunds the fee; after they have confirmed, it does not.

Read the refund policy

The fee

What you pay, and when

On a rental, the app shows three separate figures and never combines them: the rent or price you owe the owner directly, the deposit the owner asks for at handover, and the Rentryo platform fee. A single total would leave you thinking we are holding your money when we are not.

The fee is shown before you commit, and the rules about when it comes back are the same everywhere: refunded if the owner declines, if the owner does not answer, or if we cancel. Not refunded if you cancel after the owner has confirmed.

See it for yourself

Browse what is listed near you. The measurements are on every listing, so you can decide before you ask.